Play Smart. Play Safe. Play Responsibly.

Responsible Gaming
at bmy00

Gaming on bmy00 should always be fun — never stressful. We provide the tools, information, and support every Filipino player needs to stay in control and enjoy the experience safely.


Gaming is Entertainment,
Not a Financial Strategy

At bmy00, responsible gaming isn't just a checkbox — it's a core part of how we operate. We genuinely care about the well-being of every player on our platform, from Luzon to Mindanao. Whether you're spinning the reels on Gates of Olympus, playing a round of Bingo, or trying your luck on Color Game, the experience should always feel like entertainment, not pressure.

Problem gambling is a real concern, and bmy00 takes it seriously. That's why we've built a comprehensive set of responsible gaming tools directly into the platform — tools that give you full control over how you play, how much you spend, and how long you stay. No judgment, no hassle. Just practical features that help you keep gaming fun.

We also work within the framework set by the Philippine Amusement and Gaming Corporation (PAGCOR), which oversees responsible gaming standards for online gaming operators serving Filipino players. bmy00 aligns its responsible gaming practices with PAGCOR's guidelines to ensure our players are protected.

21+

Strictly 21 Years and Above Only

Under Philippine law and PAGCOR regulations, online casino-style gaming is restricted to individuals who are at least 21 years of age. bmy00 enforces this requirement strictly. All new registrations are subject to age verification, and accounts found to belong to persons under 21 will be immediately closed.

24/7
Support Available
Free
All RG Tools
21+
Age Requirement
0
Cost to Self-Exclude

Built-In Tools to Keep You in Control

Every bmy00 player has free access to these responsible gaming features — available directly from your account settings, anytime.

Free
Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your bmy00 account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it has a 24-hour cooling period.

Smart
Session Time Reminders

Set a session duration alert so bmy00 notifies you when you've been playing for a set amount of time. It's easy to lose track of time when you're in the zone — this feature gives you a gentle nudge to take a break and step away from the screen.

Cooling Off
Cooling-Off Period

Need a short break? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account is temporarily suspended — no logins, no deposits, no bets. It's a quick reset that doesn't require a full self-exclusion.

Important
Self-Exclusion

If you feel your gaming is getting out of hand, bmy00's self-exclusion tool lets you permanently or indefinitely close your account. Once activated, you cannot register a new account during the exclusion period. This is the strongest protection tool we offer, and we encourage you to use it without hesitation if you need it.

Limit
Loss Limits

Set a maximum amount you're comfortable losing over a given period. Once your loss limit is hit, bmy00 will automatically prevent further wagering until the period resets. This helps you stick to a budget and avoid chasing losses — one of the most common signs of problem gambling.

Reality
Reality Checks

Enable periodic pop-up reminders that show you how long you've been playing and your net win/loss for the session. These reality checks are designed to keep you grounded and aware of your actual gaming activity — no surprises at the end of the night.


How to Activate Your
Responsible Gaming Tools

All responsible gaming tools on bmy00 are free and accessible directly from your account. You don't need to contact support to set deposit limits or activate a cooling-off period — it's all self-service, available 24/7.

Here's how to get started:

Step 1 — Log In to Your bmy00 Account

Head to bmy00.app and log in with your registered email and password. Make sure you're on the official site.

Step 2 — Go to Account Settings

Click on your profile icon in the top-right corner and select "Account Settings" from the dropdown menu.

Step 3 — Select "Responsible Gaming"

Find the Responsible Gaming section in your account settings. All available tools — deposit limits, session reminders, cooling-off, and self-exclusion — are listed here.

Step 4 — Set Your Preferences

Choose the tools you want to activate and configure them to suit your needs. Changes to limits that reduce your spending take effect immediately.

Step 5 — Confirm and Save

Review your settings and confirm. You'll receive an email confirmation of any responsible gaming changes made to your bmy00 account.

Need help? If you're having trouble activating any responsible gaming tool, our support team is available 24/7. Reach us at [email protected]

Warning Signs of
Problem Gambling

Problem gambling can affect anyone — regardless of age, income, or background. The earlier you recognise the signs, the easier it is to get back on track. Ask yourself honestly: do any of these sound familiar?

Self-Assessment Checklist

Do you spend more money on gaming than you originally planned, or more than you can afford to lose?
Do you find yourself chasing losses — betting more to try to win back money you've already lost?
Has gaming started to affect your relationships with family or friends, or your performance at work or school?
Do you feel restless, irritable, or anxious when you try to cut back or stop gaming?
Have you borrowed money, sold belongings, or used funds meant for bills or necessities to fund your gaming?
Do you hide your gaming activity from the people close to you, or feel guilty or ashamed after playing?
Do you think about gaming constantly — planning your next session, replaying past bets, or calculating future wins?
If you answered yes to two or more of these questions, it may be time to use bmy00's responsible gaming tools or seek support. You are not alone — help is available.

Taking a Break is Always the Right Call

bmy00's self-exclusion program is one of the most important tools we offer. Here's everything you need to know about how it works.

Short-Term Exclusion

Block your account for 30, 60, or 90 days. Ideal if you want a structured break without a permanent closure.

Long-Term Exclusion

Exclude yourself for 6 months or 1 year. Your account is fully suspended and cannot be reactivated until the period ends.

Indefinite Exclusion

Choose an open-ended exclusion with no set end date. You can request reinstatement after a minimum of 6 months, subject to a review process.

Confirmed by Email

Every self-exclusion request is confirmed via email. bmy00 will also remove you from all marketing communications for the duration of your exclusion.

Important: Once a self-exclusion is activated on bmy00, it cannot be reversed before the exclusion period ends. Any remaining balance in your account at the time of exclusion will be returned to you via your registered payment method (GCash, PayMaya, BPI, BDO, or Metrobank) within 5–7 business days.

Tips for Keeping
Gaming Fun

The vast majority of bmy00 players enjoy gaming as a fun pastime — and that's exactly what it should be. Here are some practical tips to help you keep it that way, whether you're in Manila, Cebu, Davao, or anywhere else in the Philippines.

  • Set a budget before you play — decide how much you're comfortable spending and treat it like an entertainment expense, not an investment.
  • Never chase losses — if you've hit your loss limit for the day, log off. Tomorrow is another day.
  • Take regular breaks — step away from the screen every hour. Grab a snack, stretch, or chat with someone.
  • Don't play when you're stressed, tired, or emotional — these states can lead to impulsive decisions and overspending.
  • Keep gaming separate from your finances — never use money meant for rent, bills, groceries, or your family's needs to fund gaming.
  • Balance gaming with other activities — sports, hobbies, time with family and friends all contribute to a healthier lifestyle.
  • Use bmy00's tools proactively — don't wait until there's a problem. Setting deposit limits and session reminders from day one is a smart habit.

You Don't Have to
Face This Alone

If you or someone you know is struggling with problem gambling, professional help is available in the Philippines. bmy00 encourages all players to reach out to qualified support services — there is no shame in asking for help.

PAGCOR Responsible Gaming Program

The Philippine Amusement and Gaming Corporation (PAGCOR) operates a dedicated responsible gaming program for Filipino players. Contact PAGCOR directly for guidance on self-exclusion registries and support referrals.

National Center for Mental Health (NCMH)

The NCMH Crisis Hotline provides free, confidential mental health support 24/7. If gambling-related stress is affecting your mental health, please reach out. Hotline: 1553 (toll-free within the Philippines).

Gamblers Anonymous Philippines

Gamblers Anonymous offers peer support groups for individuals dealing with compulsive gambling. Meetings are held regularly in Metro Manila, Cebu, and other major cities. Participation is free and confidential.

bmy00 Support Team

Our support team is trained to assist players who are concerned about their gaming behaviour. Contact us at [email protected] — we'll help you activate the right tools or guide you to professional resources.


🛡️

Play on bmy00 — The Smart, Safe Way

bmy00 is built for Filipino players who want great games and a platform that genuinely looks out for them. Register today and enjoy a gaming experience backed by real responsible gaming tools — for players 21 years and above only.

By registering, you confirm you are 21+ and agree to play responsibly  ·  Gambling can be addictive — please play within your means