Important Notice: This Privacy Policy ("Policy") describes how bmy00 ("bmy00," "we," "us," or "our") collects, uses, stores, and protects the personal information of users ("you," "your," or "Player") of the bmy00 platform at bmy00.app. By registering or using the bmy00 Platform, you consent to the data practices described in this Policy.
1 Introduction
bmy00 is committed to protecting the privacy and security of your personal information. This Privacy Policy has been prepared in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (the "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines.
This Policy applies to all personal data collected through the bmy00 website at bmy00.app, the bmy00 mobile application, and any related services, features, or content offered by bmy00 (collectively, the "Platform"). It covers data collected from registered players, visitors, and any other individuals who interact with the Platform.
Please read this Policy carefully. If you do not agree with the practices described herein, you should discontinue your use of the bmy00 Platform. For questions about how we handle your personal data, please refer to the contact details in Section 13 of this Policy.
2 Personal Data We Collect
bmy00 collects the following categories of personal data, depending on how you interact with the Platform:
- Identity Data: Full legal name, date of birth, nationality, and government-issued identification numbers (e.g., Philippine passport number, SSS/UMID number, driver's license number).
- Contact Data: Email address, mobile number, and residential address (including city, province, and postal code).
- Financial Data: Bank account details, e-wallet account information (GCash, PayMaya), transaction history, deposit and withdrawal records, and payment method verification documents.
- Account Data: Username, encrypted password, account preferences, gaming history, bonus usage, and communication preferences.
- Technical Data: IP address, device identifiers, browser type and version, operating system, time zone, and pages visited on the Platform.
- Usage Data: Information about how you use the Platform, including games played, session duration, betting patterns, and feature interactions.
- Verification Data: Copies of government-issued IDs, selfies or photographs submitted for identity verification, and proof of address documents.
- Communications Data: Records of your correspondence with bmy00 customer support, including chat logs, emails, and call recordings where applicable.
Sensitive Personal Information: Where bmy00 collects sensitive personal information as defined under the DPA (such as government ID numbers), we apply heightened security measures and process such data only to the extent strictly necessary for identity verification and regulatory compliance purposes.
3 How We Collect Your Data
bmy00 collects personal data through the following means:
- Direct Interactions: When you register for a bmy00 account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions, you provide personal data directly to us.
- Automated Technologies: When you access the Platform, we automatically collect technical and usage data through cookies, web beacons, pixel tags, and similar tracking technologies. Please refer to Section 9 for more details on our use of cookies.
- Third-Party Sources: We may receive personal data about you from third parties, including payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), identity verification service providers, fraud prevention agencies, and analytics providers, where such sharing is permitted by applicable law.
- Publicly Available Sources: In limited circumstances, bmy00 may collect information about you from publicly available sources, such as public records or social media profiles, for the purpose of verifying your identity or investigating suspected fraud.
4 How We Use Your Personal Data
bmy00 uses the personal data we collect for the following purposes:
- Account Management: To create, maintain, and manage your bmy00 account, including processing your registration, verifying your identity, and managing your account preferences.
- Service Delivery: To provide you with access to the bmy00 Platform, process your bets and wagers, credit winnings to your account, and deliver the features and functionality of the Platform.
- Financial Transactions: To process deposits, withdrawals, and other financial transactions, and to maintain accurate records of all transactions on your account.
- Legal and Regulatory Compliance: To comply with our obligations under Philippine law, including anti-money laundering (AML) requirements, Know Your Customer (KYC) obligations, and any reporting requirements imposed by regulatory authorities.
- Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other illegal or prohibited conduct on the Platform.
- Responsible Gaming: To monitor gaming behaviour and identify players who may be at risk of problem gambling, and to administer responsible gaming tools such as deposit limits and self-exclusion.
- Customer Support: To respond to your enquiries, complaints, and requests, and to improve the quality of our customer support services.
- Marketing and Promotions: Where you have given your consent, to send you information about bmy00 promotions, bonuses, and new features. You may withdraw your consent to marketing communications at any time.
- Platform Improvement: To analyse usage patterns, conduct research, and improve the features, performance, and security of the bmy00 Platform.
5 Legal Basis for Processing
Under the Data Privacy Act of 2012, bmy00 processes your personal data on the following legal bases:
- Contractual Necessity: Processing is necessary for the performance of our contract with you, including providing access to the Platform, processing transactions, and managing your account.
- Legal Obligation: Processing is necessary for bmy00 to comply with its legal and regulatory obligations under Philippine law, including AML, KYC, and tax reporting requirements.
- Legitimate Interests: Processing is necessary for bmy00's legitimate interests, including fraud prevention, platform security, and improving our services, provided that such interests are not overridden by your rights and interests.
- Consent: For certain processing activities, such as sending marketing communications or processing sensitive personal information, bmy00 relies on your freely given, specific, informed, and unambiguous consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
6 Data Sharing & Disclosure
bmy00 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
- Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your financial transactions.
- Identity Verification Providers: Third-party KYC and identity verification service providers engaged by bmy00 to assist with player verification and fraud prevention.
- Technology Service Providers: Cloud hosting providers, data analytics platforms, customer support software providers, and other technology vendors who process data on bmy00's behalf under strict data processing agreements.
- Regulatory and Law Enforcement Authorities: Philippine government agencies, regulatory bodies, law enforcement authorities, and courts, where disclosure is required by law, court order, or regulatory direction.
- Professional Advisers: Lawyers, auditors, accountants, and other professional advisers engaged by bmy00, subject to professional confidentiality obligations.
Cross-Border Transfers: Where personal data is transferred outside the Philippines, bmy00 ensures that appropriate safeguards are in place in accordance with the DPA and NPC guidelines, including contractual clauses that provide equivalent data protection standards.
7 Data Retention
bmy00 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
- Account Data: Retained for the duration of your account and for a period of five (5) years following account closure, in accordance with AML record-keeping requirements.
- Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations.
- KYC and Verification Documents: Retained for a minimum of five (5) years following the end of the business relationship, or longer if required by a regulatory authority.
- Customer Support Records: Retained for a period of three (3) years from the date of the last interaction, unless a longer period is required for the resolution of a dispute or legal claim.
- Marketing Preferences: Retained until you withdraw your consent to marketing communications or request deletion of your data.
Upon expiry of the applicable retention period, bmy00 will securely delete or anonymise your personal data in accordance with its data disposal procedures.
8 Security Measures
bmy00 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
- SSL/TLS encryption for all data transmitted between your device and the bmy00 Platform.
- AES-256 encryption for personal data stored in bmy00's databases.
- Multi-factor authentication options for player accounts.
- Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
- Regular penetration testing and vulnerability assessments conducted by independent security specialists.
- Comprehensive security incident response procedures, including notification protocols in the event of a personal data breach.
While bmy00 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, bmy00 will notify you and the National Privacy Commission in accordance with the requirements of the DPA.
Your Role in Security: You are responsible for keeping your bmy00 account credentials confidential. Never share your password with anyone. If you suspect unauthorised access to your account, contact bmy00 support immediately.
9 Cookies & Tracking Technologies
bmy00 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and support our security and fraud prevention measures. The following types of cookies are used:
- Strictly Necessary Cookies: Essential for the operation of the Platform, including maintaining your login session and enabling core functionality. These cookies cannot be disabled.
- Performance and Analytics Cookies: Used to collect anonymised information about how visitors use the Platform, helping bmy00 identify areas for improvement.
- Functional Cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalised experience.
- Security Cookies: Used to detect and prevent fraudulent activity, including bot detection and session integrity verification.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the bmy00 Platform. bmy00 does not use cookies to serve third-party advertising on the Platform.
10 Your Data Protection Rights
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by bmy00:
Right to AccessYou may request a copy of the personal data bmy00 holds about you and information about how it is processed.
Right to RectificationYou may request correction of inaccurate or incomplete personal data held about you.
Right to ErasureYou may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Right to ObjectYou may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Right to Data PortabilityYou may request a copy of your personal data in a structured, commonly used, machine-readable format.
Right to Withdraw ConsentWhere processing is based on consent, you may withdraw your consent at any time without affecting prior lawful processing.
To exercise any of these rights, please contact bmy00's Data Protection Officer using the contact details provided in Section 13. bmy00 will respond to all valid requests within thirty (30) days of receipt, in accordance with the DPA. We may need to verify your identity before processing your request.
If you are not satisfied with bmy00's response to your data protection request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
11 Children's Privacy
The bmy00 Platform is strictly intended for individuals who are at least 21 years of age. bmy00 does not knowingly collect personal data from persons under the age of 21. If you are under 21, you are not permitted to register for or use the bmy00 Platform.
If bmy00 becomes aware that it has inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that bmy00 may have collected data from a minor, please contact us immediately using the details in Section 13.
Age Restriction: bmy00 is a 21+ platform. We take our responsibility to prevent underage gambling seriously and apply robust age verification procedures to all new registrations.
12 Changes to This Privacy Policy
bmy00 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. Where changes are material, bmy00 will notify registered players by email or through a prominent notice on the Platform prior to the changes taking effect.
The date at the top of this Policy indicates when it was last updated. We encourage you to review this Policy periodically to stay informed about how bmy00 protects your personal data. Your continued use of the Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms.
The most current version of this Privacy Policy will always be available at bmy00.app/privacy-policy.
13 Contact & Data Protection Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or the way bmy00 handles your personal data, please contact our Data Protection Officer (DPO):
bmy00 Data Protection Officer
Email: [email protected]
General Support: [email protected]
Our DPO is available to assist you with any data privacy concerns and will acknowledge your request within five (5) business days. For complaints that cannot be resolved directly with bmy00, you may contact the National Privacy Commission of the Philippines.
This Privacy Policy was last updated on January 1, 2026. If you are reading a cached or printed version, please visit bmy00.app/privacy-policy to ensure you have the most current version.